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lacity.pngDr. Mary Lacity

Curators’ Distinguished Professor of Information Systems
DBA | Qualitative Research Methods I

Dr. Mary Lacity is the Curators’ Distinguished Professor of Information Systems and an International Business Fellow at the University of Missouri-St. Louis. She is also a Senior Editor of MIS Quarterly Executive and on the Editorial Boards for Journal of Information Technology, MIS Quarterly Executive, IEEE Transactions on Engineering Management, Journal of Strategic Information Systems, and Strategic Outsourcing: An International Journal. She is a Certified Outsourcing Professional®, Industry Advisor for the Everest Group, and Co-editor of the Palgrave Series: Work, Technology, and Globalization. Her research focuses on the delivery of business and IT services through global sourcing and automation. She has given keynote speeches and executive seminars worldwide and has served as an expert witness for the US Congress. She was inducted into the IAOP’s Outsourcing Hall of Fame in 2014, one of only three academics to ever be inducted. She has published 25 books, most recently Service Automation: Robots and the Future of Work (Brookes Publishing, 2016, UK, co-author Leslie Willcocks) and Nine Keys to World-class Business Process Outsourcing (Bloomsbury Publishing, London, 2015; co-author Leslie Willcocks). Her publications have appeared in the Harvard Business Review, Sloan Management Review, MIS Quarterly, MIS Quarterly Executive, IEEE Computer, Communications of the ACM, and many other academic and practitioner outlets. Before earning her Ph.D. at the University of Houston, she worked as a consultant for Technology Partners International and as a systems analyst for Exxon Company, USA. linkedin.png